About Wendy Wu
Ever since its first tour departed over 20 years ago, Wendy Wu Tours has been perfecting the art of touring, creating a range of holidays to Asia and around the world.
Whatever the destination, Wendy Wu Tours focuses on capturing the very essence of the place, with its uniquely immersive ....more
Reasons to tour with Wendy Wu
UK's leading Asia specialist
Outstanding Tour Guides
5* trip advisor rating and a 4.7/5 independent Feefo customer rating
24/7 customer care
Tours include a professional National Escorts, with 5-years worth of guiding experience and unrivalled local knowledge.
Price Match Promise, fully ABTA and ATOL protected
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Travel with Confidence and be COVID safe with Wendy Wu
Our National Escorts and guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they adhere to social distancing, hygiene practices and local regulations. They will carry a supply of face masks and hand sanitiser for you to use free of ....more
Our Story
At Wendy Wu Tours our philosophy is a simple one - to provide you with a truly inspiring travel experience.
By taking care of all of the aspects of your holiday, you are left free to concentrate on all of the good stuff, making your time away enjoyable, enlightening and memorable. ....more
What We Offer
Great value, no hidden extras
We believe that every aspect of your Wendy Wu Tours experience should be exceptional, including the price, so our tours offer great value for money.
Our Group Tours are inclusive of international flights, current taxes and fuel surcharges, on tour transportation, accommodation, daily tours including entrance fees, ....more
Awards
Winner of Best Specialist Tour Operator 11 years running at the Globe Travel Awards, the 'Oscars of the Travel Industry'. Multiple award winners at the British Travel Awards, the most influential poll of consumer opinion in travel.
2020 - Best Escorted Tour Company, Best Holiday Company to Southeast Asia & Best Holiday Company to East & Central Asia
Celebrating its 43rd year on 2020, The Globe Travel Awards are the 'Oscars' of the travel world. We are proud winners of the Globe Travel Awards best Specialist Operator for the past 11 years.
2020 - Winner of Best Destination Specialist
Associations/Accreditations
ABTOT, ATOL and IATA
ABTA: W7994
ATOL: 6639
IATA
Sustainability
Responsible travel is all about minimising the negative impact of travel on the environment, the way of life and the economy of a destination. At Wendy Wu Tours, we are committed to addressing this impact wherever possible without compromising your experience.
We believe that when visiting a place, it is important ....more
Wendy Wu Reviews
Frequently Asked Questions
What happens if I need to change my holiday date once I’ve booked?
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, we will endeavour to make these changes, but it may not always be possible. Any changes to confirmed bookings need to be sent to us in writing via your travel agent. Please refer to our booking conditions for further information and fees.
Do you operate a “single share” option and how does it work?
Customers booking to travel solo can choose our ‘Happy to Share’ option, which may enable them to share a twin room with other solo customers of the same gender who also request Happy to Share, thus avoiding the need to pay single room supplements. Note that ‘Happy to Share’ requests can be received when you make your booking with us but will not be confirmed until your final payment due date.
What documents will I receive before I travel?
Your Final Travel Documents are usually sent to you 2-3 weeks prior to your departure. Your travel pack will include your tour itinerary, hotel details, flight e-tickets and a travel guide. If you have booked with a travel agent, your tickets will be dispatched to your travel agent unless we have been otherwise informed.
Will I be travelling with passengers from other countries?
Our passengers generally enjoy the mixture of British, Australian and American clients on tour. Occasionally we are joined by English-speaking passengers from other countries.
Do you allow children on your tours?
We allow children 12 years and over on our group tours. We recommend that families with children of any age take advantage of our private or tailormade tours. This will give you more flexibility while on tour.
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Book With Confidence
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Free Date Changes
Wendy Wu allows you to make 1 free date changes, as long as the change is made at least 0 days before the start of the tour.
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Low Deposit
Wendy Wu requires a minimum deposit of 350 GBP per person or the full booking value, whichever is less, with the final balance not due until 75 days before departure.
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Cancellation Policy
If you need to cancel your tour, tourhub doesn't charge a cancellation fee, here is a summary of Wendy Wu charges.
Up to 75 days before tour starts: Forfeit 100% of deposit At 74 days before tour starts: Forfeit 30% of tour cost At 41 days before tour starts: Forfeit 60% of tour cost At 27 days before tour starts: Forfeit 90% of tour cost At 14 days before tour starts: Forfeit 100% of tour cost -
How we Keep you safe on our Tours
Your safety and well-being will always be our Number 1 priority which is why we’ve instituted the most stringent COVID health and safety protocols on all of our tours. Here is a brief summary of the steps we are taking to ensure you will be safe, secure and satisfied when you travel with us.
Guides and National Escorts
Our National Escorts and guides will conduct a Health and Safety briefing with you before the tour begins and will help everyone ensure they adhere to social distancing, hygiene practises and local regulations. They will carry a supply of face masks and hand sanitiser for you to use free of charge and will, of course, observe the highest level of personal hygiene at all times.
Should anyone on the group fall ill your National Escort will ensure the individual receives swift medical attention and can only return to the group once cleared to do so.
Transport & Sightseeing
Vehicles will be thoroughly cleaned with disinfectant after each excursion service, overnight and between different groups.
You will always have at least one seat between you and your fellow tourers, hand sanitiser will be given to the group on each embarkation and vehicles will be thoroughly ventilated prior to passengers boarding.
Drivers will always embark vehicles after clients, disembark the group vehicle prior to clients disembarking, and maintain social distancing and a high level of personal hygiene at all times.
Your guides will assess the situation on the ground avoiding large crowds – where possible, alter timings and splitting the group into smaller sizes.
Accommodation
Wendy Wu Tours will only offer hotels that have undergone a detailed hygiene assessment, have specific COVID-19 protocols in place and comply with government standards.
We will ensure these protocols include staff practising social distancing and wearing appropriate PPI, regular cleaning and disinfection of high frequency touch points in all areas and food safety.
Dining
All the restaurants we visit will be researched and inspected regularly to ensure that they follow the strictest health, cleanliness and safety guidelines.
All waiting staff will wear face masks and gloves and we will arrange à la carte dining, waiter-served meals or waiter-assisted buffets throughout the tour. We will not share open-buffet meals with other hotel or restaurant guests.
Hand sanitiser will be provided to the group before and after every food and beverage service. -
Secure payments
All payments are deposited into an externally regulated Trust account.
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